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Packaging Tips
 
External Packaging
Bags
Place items in protective bags, padded bags or bubble bags. These bags are good for shock absorption and some are also waterproof and anti-static, hence useful for sensitive items like diskettes, tapes and electronic parts.
Flyers
To ensure the ease of sorting for small parcels or documents, City-Link provides flyers upon request for customers to enclose their shipments in. These flyers have a security seal to prevent any tempering during the forwarding process.
The Flyers come in 3 sizes:
 
Name cm Inches
A2 42.0 x 59.4 16.5 x 23.4
A3 29.7 x 42.0 11.7 x 16.5
A4 21.0 x 29.7 8.3 x 11.7
Some considerations when using the flyers:
  1. Compact discs or similar items should be placed in a proper casing before inserting into the flyers for additional protection.
  2. For documents, it is advised that a cardboard should be placed together so that bending or folding will not occur easily during the forwarding process.
  3. Sharp edges of the shipment item should also be taken care of so that they will not tear the flyers easily.
  4. Try not to insert shipments of excessive weight or size into one flyer, as the flyers may tear as well. Usage of boxes can be considered.
Corrugated boxes
Using corrugated boxes is a common way of packaging most shipments, as they provide adequate protection to the shipments from any rough handling during the forwarding process.

When using boxes for packaging, proper internal cushioning is advised to prevent the items from moving and knocking against the boxes. Taping and sealing of the boxes should be done to prevent the boxes from being opened easily.
 
Internal Packaging
Adequate spacing should be kept between the packaging and the shipment item for proper cushioning or fillers. Filler materials can be any form of light and loose materials. Some of more economical methods are using shredded or crumpled newspapers. Proper cushioning provided by these fillers helps to keep the shipments in the centre of the packaging, and also provide necessary shock absorption. However, for heavy items, proper strapping or dividers should be made as these fillers may not be strong enough to keep the items intact.

When there are multiple items packed into one box, dividers should be used to that items are arranged in proper partitions or stacks. Corrugated sheets or layers of cupboards can be used for such purposes.

 
Sealing Packages
Taping
Proper sealing and taping is necessary so that the items in the packaging do not fall out easily. The better the taping is done, the less chances of packaging will break or open during transit. For heavy shipments, heavy-duty taping materials should be used.

Customers should not use paper-backed tape, household cellophane tape, masking tape, paper activated tape, strings or ropes for sealing as they may be cut or torn easily. String and ropes may also damage the boxes and in turn expose the items inside.

Good tapes should be pressure sensitive and approximately 2 inches wide and be applied on all seams and flaps of the packaging. Refer to the diagrams below:

taping diagram
Strapping
Strapping is important to strengthen the package of heavy shipments. The same tapes for sealing can also be used to strap the packages. Other materials such as polypropylene, polyester or metal can also be used depending on the nature of the shipped items and packaging materials. Metal straps should only be applied if wooden boxes are used, as they can cut through any paper materials. Strings and ropes should also be avoided for strapping as they can be cut easily.

strapping
Wrapping paper / Film
Wrapping should be done on packages or items to prevent any damage by dust or water. Examples of such items are rolled-up textiles or drawings.
 
Addressing / Labeling
Please make sure that all necessary shipper and consignee information are properly filled in on the consignment notes or shipping labels.

For any recycled packaging used for shipping, customers should ensure proper strapping and taping are done properly. Any old shipping labels or consignment notes should be removed or crossed prominently using proper markers.

The consignment notes should be placed on the top, or the side of the package with the biggest surface area on the outside of the box. This is to ensure the ease of identifying the details on the shipment.

Please do not place the consignment notes around the corner or over the seams of the package, as they can be scratched or torn easily during transit.
labeling
labeling
Make sure that the consignment notes are properly stuck to the packages, apply pressure to all adhesive tapes used on the sticking of the consignment notes. However, do not places the tapes over the shipper/consignee information, as the information may not be read by the barcode readers properly. Customers should also avoid wrinkling, scratching or mark the consignment notes.

 
Packaging Do's and Don'ts
Do's
  1. Choose the right size and material for the package to hold the content. Remember to leave adequate space for proper cushioning.
  2. Balance the weight and the strength of the boxes, and also the nature of your shipments for proper packaging. Use corrugated boxes for most common items.
  3. Cushioning materials is a must. Use fillers, sponges, shredded or crumpled newsapepers.
  4. Use water-proof and pressure sensitive tapes for sealing your boxes.
  5. Strap the heavy boxes to strengthen the package.
  6. Stuff cushioning materials in hollow and fragile items. Place them in the center of the box and packed the rest of the box with fillers. Don’t let them hit the sides.
  7. Tightly seal any liquid containers, make sure they do not leak. Wrap them in plastic if possible.
  8. Wrap any sharp objects with layers of papers or cardboards and secure with adhesive tapes so that they do not cut the packaging and damage other shipments.
  9. Place documents on cardboards before putting them into the flyers. This will ensure them from being bent or folded easily.
  10. Make sure cushioning it done between multiple items when they are stacked together in one shipment.
  11. Indicate which side of the box should be on top. Place the consignment notes on the top of the boxes to increases the chances of being placed at a proper orientation.
  12. Packaging for expensive gifts should be packed properly to prevent any unnecessary attention.
pack1
  1. Avoid using round cylinders, try triangular tubes ones instead so that they will not move about easily during transit.
pack2
  1. Complete shipper and consignee information clearly. Make sure proper contact details are provided.
  2. Complete the address clearly and completely, using uppercase letters when handwriting labels to improve readability for DHL personnel.
  3. If a recycled box is used, make sure all old labels are removed or cross out. Make sure extra strapping is done to strengthen the packaging of the shipment.
Don'ts
  1. Don’t use non water-proof bags.
  2. Don’t ship liquids or spillable items in envelopes or City-Link flyers.
  3. Don’t ship fragile or breakable items in envelopes or City-Link flyers without any proper padded packaging done.
  4. Don’t use paper-back or house-hold cellophane tapes which are not strong seal the shipments properly.
  5. Don’t use strings or ropes to seal any corrugated boxes, they can damage the boxes easily.
  6. Don’t consider "Fragile" and "Handle with care" labels as a substitute for careful packaging. They are only appropriate for information purposes.
  7. Don’t cover the shipper and consignee information on the labels
  8. Don’t tape anything over the consignment notes.
Ways of packaging specific items