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Preparing shipping Documents/Consignment notes
 
How to fill in City-Link’s consignment note
The consignment note, or house air waybill, is a ticket which contains all necessary information on the shipment for City-Link to perform a successful delivery. It tells us where the shipment is going, who is receiving it, and how do we contact the recipient. It tells us which service of ours you are using, the descriptions of the shipment and any special instructions required. It is also a proof for the shipment, and the consignment number can be used to track your shipment on our website.

This is how a consignment note looks like:

cnote

When filling a City-Link consignment note, please write while pressing firmly against the consignment note, preferably with a ball-point pen. To ensure the readability of the consignment notes, type-writers or dot matrix printers can also be used.
  1. Shipper/Sender Information
    1. How do we address you, where are you from and how do we contact you.
    2. Telephone numbers are important, preferably mobile phone numbers of the shipper.
      cshipper
  2. Consignee/Recipient Information
    1. Who is the recipient, where is delivery address, and any contact information.
    2. Please make sure that postal/zip codes are provided. Telephone numbers are important, preferably mobile phone numbers of the recipient.
    3. Specify the contact person on the receiving end in the “Attention” field.
    4. If consignee is a corporate entity, indicate the department which is supposed to receive the shipment.
      consignee
  3. Shipment information
    1. Commodity description: list all items in the packages separately and in detail. Attachment of a commercial invoice will be useful for additional information that cannot be fit onto the consignment note.
    2. Fill in the price or the market value of the items being shipped, which should tally with that stated in the commercial invoice.
    3. Fill in the weight and dimensions for each of the items in the shipment. If item dimensions and the weight are disproportioned, use the volumetric weight instead.
      'connnote_desc
    4. Fill in the total number of pieces shipped under this consignment note, and the total weight. Specify the date which the shipment was sent.
      connnote_desc2
  4. Type of shipment
    1. Indicate the type of shipment which you are sending, whether it’s a document or a parcel.
      connnote-tos
  5. Account Number
    1. Fill in the account number which has been assigned to you by City-Link. (if applicable).
      accno
  6. Signature
    1. Sign the consignment note, and indicate the signatory date.
    2. Remove the shipper’s copy of the consignment note for your archival purpose and place the rest intact with the shipment.
      connnote-sign
Volumetric weight
Please note that volumetric weight is used for calculating the shipment charges when the size and the weight of the shipments are disproportioned.

You can use our volumetric weight calculator to check the volumetric weight of your shipment.
Commercial invoice
Commecial Invoice is a document required for customs clearance purposes to indicate the trade value of the shipments. This is normally required only for non-document shipments however it may vary for different countries.

One copy of the commercial invoice is required for any non-document shipments sent using services provided by City-Link. Original invoices are preferred, with shipper’s company header, signatory and company stamp.