 Privacy
Policy FAQ |
 What
information does City-Link Network capture about
visitors to its web site? |
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Does
City-Link Network request any personal information? |
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How
does City-Link Network use the information? |
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What
happens when I leave www.citylinkglobal.com to visit
another web site or an City-Link Network linked web
site? |
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Does
City-Link Network use cookies? |
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What
is a cookie? |
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Can
cookies be removed from my hard drive? |
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Q.
What information does City-Link Network capture about
visitors to its web site?
A. What information does City-Link Network capture about
visitors to its web site? The web-server stores a list
of visits to the server. We use this list to assess
which are the most popular sections of our site and to
assist us in improving the navigation and contents. This
file, called an access-log file, records some very basic
information: the date and time of visit; what pages of
our site the visitor looked at; referring address
(location from which a visitor comes to
www.citylinkglobal.com); type of web browser; and the
visitor’s IP address. This log file cannot identify the
visitor’s e-mail address or any other personal
information.
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Q.
Does City-Link Network request any personal information?
A. Some areas of our site require you to provide
personal information. The site personalisation feature
records very basic information about you in a cookie, to
make the completion of forms on our web site easier for
you. This information is not stored by City-Link
Network, instead, it is retained on your own machine in
a small text file called a cookie.
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Q.
How does City-Link Network use the information?
A. The information collected helps us identify the type
of web site content our customers would most like to
see. We use this information to market and improve our
web site and services. We may also use this information
to send you e-mail notifications about updates to the
web site and to contact you by other means for marketing
and other purposes. In some cases, we may use suppliers
to assist us in collecting, using or otherwise
processing for our benefit the information obtained
through this site. Our practice is to require our
suppliers to conduct such activities consistent with
this policy and our requirements. City-Link Network
provides a right of access and rectification of personal
data under the applicable legislation.
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Q.
What happens when I leave www.citylinkglobal.com to
visit another web site or an City-Link Network linked
web site?
A. Due to inherent web browser security systems,
information given to City-Link Network while on the
City-Link Network web site and stored in your cookie,
cannot be detected or used by any other web site. If you
should link from an APEN web site to another web site,
the owners of that web site will be able to see that you
came from the City-Link Network site but they cannot
determine anything about what you did while using the
City-Link Network web site. City-Link Network is not
responsible or liable for the independent privacy
policies of any third-party sites. You should consult
the privacy policies at those sites to determine how
your information may be used.
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Q.
Does City-Link Network use cookies?
A. Yes. Cookies are used to achieve two goals. First, is
to provide City-Link Network with the capability to
personalise certain aspects or information of the
City-Link Network web site for you. Secondly, in some
instances, cookies are used to allow City-Link Network
the opportunity to associate individual customers with
their information profiles, for example, to
automatically complete certain forms with information
you entered the last time you used that form. This
information is obtained from your own machine and is not
transmitted to City-Link Network until you choose to
submit the form.
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Q.
What is a cookie?
A. A cookie is a series of data characters (a small text
file) that, when programmed into a web site, is placed
by the web server into the browser’s application folder
on your computer. Once place onto your machine, the
cookie will allow the web site to recognise you as a
unique individual.
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Q.
Can cookies be removed from my hard drive?
A. Yes. Cookies can easily be removed from your hard
drive depending on which web browser you use. Also,
depending on what type of web browser and what browser
version you are using, you may be able to change the
properties on your cookie file so that cookies are not
used or saved. Please check with your browser provider
for more information on removing cookies.
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