| Oct 21, 2002 |
| |
By Shahril Dewa, The Star
Maritime
MALAYSIAN courier company City-Link Express (M) Sdn Bhd aims
to venture into Europe, Australia and North American markets
with the launching of its RM 3 mil e-globalLINK, a 24-hour
Internet-based service.
The company’s deputy chief executive office Ng Chet Chiang
said they hoped to capture the foreign markets by end of
2003.
He added that City-Link will be discussing with Port Klang
Authority (PKA) to get into the warehouse distribution
business by the middle of next year.
“We have plans to work with PKA, but right now, it is all in
the planning stage.
“Working with PKA will mean getting a wider clientele base,
and possibly moving towards shipping, which would be a great
and wonderful challenge for us,” Ng said in a press
conference at the launching of the e-globalLINK in Petaling
Jaya last week.
“Since we are moving our whole service into the e-commerce
segment and since we have our own warehouses, it is only
logical that we also movie into the warehousing aspects of
the business,” he added.
He said in keeping up with the e-global business trend,
City-Link now has a fully integrated courier service system
based on the Application Service Provider (ASP) concept.
In addition to the integrated courier service system, the
company is also venturing into the ASP track and trace,
e-distribution, and e-warehousing sectors of the industry.
“As we are dealing with the logistic side of the business,
we are concerned with the efficiency and speed of our
delivery.
“As we interact with hundreds of thousands of shipments a
day, we have to keep ourselves and our customers updated on
the status of a particular consignment. This is why we
decided we needed to have a software provider that would
allow us to monitor the movement of consignments.
“Through the concept of track and trace has been used very
widely in the logistics industry, this is the first time the
concept has been used in the courier service industry,” said
Ng.
Energy, Communications and Multimedia Deputy Minister Datuk
Tan Chai Ho said the technology was changing by the hour,
causing the world to shrink.
“In the business and commerce sector, we are pressured with
the deadlines that get shorter and shorter. We are left with
no choice but to make the necessary paradigm shifts,” he
said.
The company currently has offices in Hong Kong, Singapore,
Thailand, Indonesia, and Vietnam and representative offices
in Korea, Taiwan, Philippines, Myanmar, Brunei, and Sri
Lanka. |
