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  Company News
 
Oct 18, 2002
 
By Bernama, New Straits Times
CITY-LINK Express (M) Sdn Bhd, a courier service company, expects sales to grow by 20 per cent with its “e” way of doing business on the Internet via e-globalLINK.

Deputy chief executive officer Ng Chet Chiang said yesterday the company, which reported sales of RM 60 million for its Malaysian operations last year, had investor over RM 3 million for this new application.

City-Link now has a fully integrated courier services system based on the Application Service Provider (ASP) concept, the first in the country.

“e-globalLINK provides 24-hour service to customers, including track and trace of delivery, warehousing, managing stock inventory, packaging and preparing shipping instructions, conducting and monitoring the delivery of goods,” Ng said.

With the launch of e-globalLINK by Energy, Communications and Multimedia Deputy Minister Datuk Tan Chai Ho in Petaling Jaya, City-Link’s offices in Singapore, Hong Kong, Thailand and Vietnam will go online by using the e-commerce module.

Ng said the company plans to open offices in other Asian countries in the near future.

City-Link has a network of about 100 stations throughout the country and South-East Asian and more than 2,000 services-oriented staff. The company
handles more than 30,000 packages daily.

Tan told reporters after the launch that the Government will encourage courier companies to extend their services to rural areas.

According to Tan, new courier licenses will only be given to applicants willing to serve rural areas.